We sat down with Jordan Goldman, CEO of Castle Group, to ask a few important questions:
Q: What does your business do?
A: Castle Group is the premier choice for property management; specializing in serving the finest residential communities. With over 2,500+ dedicated team members, Castle is the preferred service provider for over 500+ associations. Our philosophy stays the same no matter where we are – putting the resident first. At Castle, we call it Royal Service®. Our focus is to provide our clients with a powerful combination of incredible people, streamlined systems, and advanced technology to deliver the best service to our communities.
Q: What is one thing Floridians may not know about your industry?
A: One thing Floridians may not know about the property management industry is that Florida has a staggering number of associations, with approximately 55,000 in the state – making Florida one of the states with the highest number of associations in the country. These associations encompass various communities, from condominiums to homeowners’ associations, reflecting the diversity of residential living in Florida.
Furthermore, in Florida, it’s a legal requirement for community association managers to have a license to manage an association – this is only the case in some states across the United States. Florida’s regulatory framework ensures that community association managers are well-versed in the specific challenges and responsibilities associated with managing these associations, contributing to the professionalism and efficiency of our industry in the state.
Q: What is one opportunity and one challenge your industry is facing?
A: The property management industry offers a wide range of career path opportunities, including operations, IT, HR, and accounting, among others. One significant opportunity lies in educating people about the diverse career options within the industry. Many people may not be aware of the various roles available, and by highlighting these career paths, the industry can attract new talent. This not only expands the talent pool but also allows individuals to find fulfilling and rewarding career opportunities within property management.
On the flip side, the property management industry faces a challenge in that the demand for talent is outpacing the rate at which new talent enters the field. With the growing number of properties and communities requiring professional management, there’s a need for a skilled and knowledgeable workforce. The challenge is to bridge this talent gap by attracting and training individuals to meet the industry’s increasing demand – this involves educating people about career paths and developing effective training and recruitment strategies to address the shortage of qualified professionals.
Q: What is one way we can unite to help grow your industry in Florida?
A: One effective approach is to address the talent shortage challenge and promote industry-wide growth. That is why our organization has invested in the James Donnelly Property Management and Real Estate program at Nova Southeastern University; it plays a pivotal role in this endeavor.